COVID-19

In support of the World response to the COVID-19 virus and the Portuguese Government’s implementation of an initial 15 days State of Emergency, Abode’s Showroom has been closed to the public until further notice, however, our team is still available by phone and email to assist with any queries remotely, and our online shop is still working, depending on available stock.

The health and safety of our employees and clients is of utmost importance so please be assured that we are rigorously following the health and safety guidelines set out by the authorities whilst making every effort to operate as effectively as possible.

We are still dispatching both new and existing orders via our haulier partners and our in-house team. Client installations are currently restricted to those via keyholders and only to non-inhabited properties so please don’t hesitate to contact your dedicated sales advisor or the Showroom for any queries. We are here to help!

New products and offers are being added to our webstore so please check back regularly.

Thank you in advance for your understanding and support during this challenging time.

We wish you all good health and hope to see you back here soon.

 

Service Status - Updated 02 / 04 / 2020

1) Deliveries are operating on schedule and we’re taking the necessary precautions to protect both our customers and employees (delays may occur due to State of Emergency regulations).

2) In order to provide a no-contact delivery experience, our deliveries are doorstep only.

3) Please, work together with us in the following steps:

  • When possible, our delivery teams will maintain a safe distance. In order to keep everyone safe and healthy, we ask for your support by maintaining a safe distance as well.
  • Across all of our facilities and delivery operations, we have increased our daily cleaning routines, including more frequent handwashing, use of sanitizer, and cleaning of equipment.
  • Our delivery teams will use hand sanitizer and/or soap between all deliveries, and also clean our delivery vehicles as frequently as possible/necessary.
  • They will refrain from offering the typical handshake and, when possible, will keep a distance of 1,5 - 2m, out of respect and caution for all.
  • We will limit the need for signatures wherever possible.